Knowledgebase: Sales & Licensing
What are the benefits of renewing my servers maintenance?
Posted by Dayan D. Jeremiah, Last modified by Dayan D. Jeremiah on 10 March 2015 10:50 AM

Renewing your IceWarp Server maintenance;

  1. Protects your investment by allowing you to upgrade to newer major versions, apply minor version updates and download definition updates for any security functionality you are using; for example, the Anti-Virus, Anti-Spam and Anti-Spam LIVE modules.
  2. FREE (non-SLA) Technical support which guarantees that our regional support team based in Australia, Singapore and Malaysia will always be available to assist you with any problems you may have and provide you with a solution in the fastest possible time.

If your license includes CAL licenses as well you should note that client license subscription for Outlook Sync, SyncML, Exchange Active-Sync and Desktop Client is valid for the period of 1 (ONE) year from the date of activation, including all released updates/upgrades during the term of the subscription. When the subscription expires, users will be able to access their data off-line, but synchronization and sending will be disabled. Once subscription is renewed, users can continue using the product without any reconfiguration, preserving all their data and settings. The annual subscription method for CALS also gives you the flexibility to remove unused CALS during the maintenance renewal.

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